Privacy Policy

Last Updated: July 26, 2026

This Privacy Policy explains how JFLIX Kenya collects, uses, and protects your personal information when you use our website and services.

1 Introduction

Welcome to JFLIX Kenya ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our eCommerce platform.

2 Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, shipping address, payment information

Device Information

IP address, browser type, device characteristics

Usage Data

Pages visited, products viewed, time spent on site

Transaction Data

Purchase history, order details, payment method

3 How We Use Your Information

Process and fulfill your orders

Provide customer support

Improve our website and products

Send promotional communications (with consent)

Prevent fraud and enhance security

Comply with legal obligations

4 Data Sharing and Disclosure

We may share your information with:

Payment processors to complete transactions
Shipping carriers to deliver your orders
Service providers who assist with our business operations
Legal authorities when required by law

We do not sell your personal information to third parties.

5 Data Security

SSL encryption for data transmission

Secure payment processing

Regular security audits

Access controls to personal data

6 Your Rights

Under Kenya's Data Protection Act, you have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Withdraw consent for marketing communications
Lodge a complaint with the Office of the Data Protection Commissioner

7 Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Analyze website traffic
Personalize your shopping experience

You can manage cookie preferences through your browser settings.

8 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact our Data Protection Officer:

privacy@jflixkenya.com

+254 795 346660

Ashwhite House Shop B7, Nairobi, Kenya