Terms & Conditions

Effective Date: July 26, 2026

By using JFLIX Kenya's website and services, you agree to these Terms & Conditions. Please read them carefully.

1 Acceptance of Terms

By accessing or using the JFLIX Kenya website ("Site") or making purchases through our platform, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site.

2 Account Registration

To make purchases, you may need to create an account. You agree to:

Provide accurate and complete registration information
Maintain the security of your account credentials
Be responsible for all activities under your account
Notify us immediately of any unauthorized account use

3 Products and Pricing

We reserve the right to change product prices without notice

All prices are in Kenyan Shillings (KES) unless stated otherwise

Product images are for illustration and may differ from actual items

We make every effort to display accurate product information but cannot guarantee complete accuracy

4 Orders and Payment

All orders are subject to product availability

We accept M-Pesa, credit/debit cards, and bank transfers

Payment must be completed before order processing

We reserve the right to refuse or cancel any order

5 Delivery

Delivery times are estimates and not guaranteed

Shipping fees vary by location and order value

Free delivery may apply to orders over a specified amount

6 Returns and Refunds

Returns must be initiated within 7 days of delivery
Products must be unused, in original packaging with all tags attached
Refunds will be processed within 14 business days after we receive the returned item
Original shipping fees are non-refundable

7 Intellectual Property

All content on this Site (text, graphics, logos, images) is our property or our licensors' and protected by Kenyan and international copyright laws. You may not:

Reproduce, distribute, or modify any content without our express permission
Use our trademarks without prior written consent
Use any automated systems to access or scrape our Site

8 Limitation of Liability

To the fullest extent permitted by Kenyan law, JFLIX Kenya shall not be liable for any indirect, incidental, or consequential damages, loss of profits, data, or business opportunities, errors or omissions in product descriptions, or delivery delays beyond our reasonable control.

9 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the Kenyan courts.

10 Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Effective Date". Your continued use of the Site constitutes acceptance of the modified Terms.

Contact Us

For questions about these Terms, please contact us:

legal@jflixkenya.com

+254 795 346660

Ashwhite House Shop B7, Nairobi, Kenya